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How to start a hard conversation

Updated: Jan 23, 2023


"Navigating Difficult Conversations: 3 Tips for a Productive Outcome"


Conversations can be hard, especially when the topic at hand is difficult or emotionally charged. Whether it's a disagreement with a friend, a conflict with a family member, or a work-related issue, the thought of having that conversation can fill us with anxiety and dread. The good news is that most conversations, easy or hard, don't have to put you in a tailspin of anxiety. By following some simple starting tips, you can approach the conversation with ease, grace, and control.


Tip 1: Timing is Key

When it comes to starting a difficult conversation, timing is everything. If you see the other person stressed out or in a bad mood, that is not the time to start the conversation. Wait until they are in a better frame of mind and ask if you can talk. If they say no, let it be and ask them when would it be a good time. By allowing a grace period, you show that you respect their feelings and that you are genuinely trying to understand their perspective.


Tip 2: Tone Matters

How you speak during the conversation will set the tone of the discussion. Speaking softly, remember you are trying to get your point across with ease, grace, and control. Doing this will make the other person really listen. If you come into the conversation angry, loud, and yelling, the other person only hears the loudness and yelling. Now, that will be the focus of the conversation be anger. Anger always wins.


Tip 3: Compassionate Listening

Compassionate listening is a shift from focusing on oneself onto the other with the goal of understanding their word from their perspective. By doing this, you will show them that you care about their feelings and that you are genuinely trying to understand their perspective. This will make them more open to listening to what you have to say and will help to de-escalate any tension or conflict that may arise during the conversation.

In conclusion, starting a hard conversation can be scary, but it doesn't have to be. By following these three tips on timing, tone, and compassionate listening, you can approach the conversation with ease, grace, and control. Remember, you can't control the other person's emotions or actions, but you can control your own thoughts, tones, and actions. And in the end, the goal is to have a productive and positive conversation that resolves the issue at hand.


 
 
 

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I am Dr. Lisa Wulff, a certified Integrative Health coach and consultant who is passionate about helping people tap into their full potential by overcoming fears, self-doubt, and limiting beliefs. 

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